We’ve learnt that listening to people really does make our service better.
Its allowed us to develop our online web instruction form and our legal aid invoicing process.
We are sure there are a lot more great ideas out there for us to discover but we won’t ever get there unless we are providing a service that meets the expectations of those that use it.
We’d like some feedback please. You will have been directed here because you have used our service in the past 3 months. Let us know what you think- what you liked, what you didn’t and what you would want us to do different in the future.