Whilst it’s rare that people we’re serving don’t accept the documents, its often a concern that they will present as evasive or aggressive when we are carrying out the instruction.
We always conduct ourselves with professionalism as we are effectively representing our client as their agent.
Its often a case of leaving the documents at the feet of the subject (the person we are serving) which is perfectly valid in most circumstances.
Its not actually a requirement that the subject has to accept the documents from us. That being said, its always our preferred outcome.