We actively seek feedback from our partners- not that we crave validation or anything. It just allows us to check that our business is offering what our clients actually want.
We place a lot of credence in our partners opinion of us. It’s the most important credential we have. It matters way more than how long we have been doing this or what qualifications we have (20 years and LL.B (Hons)- in case you care more than we do!).
We regularly incorporate our feedback into new features for the business and we’re already working on several enhancements which we hope to deliver soon.