We are responsible for taking all reasonable steps to identify and manage any conflicts of interest in our business that might arise. We ensure that we maintain and operate arrangements to prevent any conflict from giving rise to a material damage to the interests of our partners. This is our Conflicts Policy and applies to everyone who uses our website,; anyone who is a potential, current or former partner of ours.

A conflict of interest may arise where either of us, or any of our employees, directors, outsource service providers  (“relevant person”) is providing a service to our partners, or engaging in activities on their own account, which may entail a material risk of damage to partner interests.

Examples of situations which we consider an actual or potential conflict of interest could occur:

  • Where we have received instructions to assist in service of process upon a party that could result in us being provided information at the expense of a partners interest;
  • Where we are instructed to conclude instructions in such a way that we are unable to comply with the requirements of the Data Protection Act 1998;
  • Where we could make a financial gain, or avoid a financial loss, at the expense of a partners interest;
  • Where we have an interest in the outcome of a service provided our partner or of a transaction carried out an behalf of the partner, which is distinct from the partners’ interest in that outcome;
  • Where we have a financial or other incentive to favour the interest of one partner over another;
  • Where we receive or will receive from a person other than the partner, an inducement in relation to a service provided to the partner, in the form of monies, goods or services, other than the standard commission or fee for that service.

We are committed to maintaining the highest of ethical standards and complying fully with our regulatory and legal obligations.

This policy is a material part of the employment contracts we have with our employees and any breach may lead to disciplinary proceedings, up to and including dismissal.


Gifts and hospitality can lead to potential conflicts of interest. Our staff members are not allowed to accept gifts or offers of entertainment beyond hospitality provided in the ordinary course of business.


A conflict of interest may arise where an employee has a direct or indirect interest in an instruction.

This may include where the employee has a connection with the other party to the instruction or where the employee’s family has such a connection.

A connection may include being a director or having a significant shareholding or being a creditor or consultant to the party.

Employees are required to disclose any connection which could, or could be seen to have the effect of compromising the judgment of any employees. Employees are required to notify us of any material interests of this kind that they may have.


We shall use all reasonable efforts to manage any conflict of interest.

If we believe there is still a significant risk of damage to partners we will disclosure immediately. Disclosure shall constitute contacting the partner and all relevant parties by email as soon as practicable.

We will maintain appropriate policies and procedures as well as training to ensure employees identify circumstances which give rise to a potential conflict of interest and to enable them to manage such conflicts.


We will review and update this Conflicts Policy as necessary.


If you have any questions or comments regarding this policy, please contact us. You can get in touch using any of the methods below:

01526 269110

07824 594055